Our assistance service guarantees reliable, skilled and continuous technical support for all our machine.
This service can be via phone or email (in cases that are simple and easy to solve) but also via the customer’s production site, in cases where more targeted intervention is needed with regards to the machines and customers.
Technical support response times are extremely fast, guaranteeing the highest standards regarding productivity and reliability that have always enabled Cavalleri to stand out from its competitors. Another important characteristic of Cavalleri is that we always guarantee the possibility to have spare parts for our machines in the shortest possible time, in the event that customers need to have their own stock of parts, or need to replace parts themselves.
Shipping is carried out directly by the company all over the world, without intermediaries, thus guaranteeing maximum delivery speeds.